Conflict Resolution

Conflict resolution is a key component of success in any work environment. It is a natural by-product of people having different needs, interests, ideas and goals. No matter what your job, you will face conflicts both large and small, and the ability to recognize and deal with conflict is a core skill necessary to thrive. In this program we will cover causes of conflict within an organization, techniques to manage those conflicts and the benefits to resolving conflict quickly and thoroughly.